This Privacy Statement explains how we collect, use, and protect your personal information when you interact with us, whether through our website, services, or other forms of communication. By using our services, you consent to the practices described in this statement.
Information We Collect
- Personal Information: We may collect personal information such as your name, email address, phone number, and other identifying information when you interact with our services. This data is typically provided by our clients during forensic investigations.
- Usage Information: We may collect information about how you use our website, including IP addresses, browser types, and pages visited. We use cookies and similar technologies to enhance your experience on our website.
How We Use Your Information
We use the information we collect to:
- Provide and maintain our services.
- Improve our services, user experience, and customer support.
- Send you relevant service information, updates, and promotional offers.
- Monitor our website for compliance with our Terms of Use and legal obligations.
- Conduct security investigations and prevent fraudulent or illegal activities.
Sharing Your Information
We may share your information with trusted third parties to:
- Process payments or provide customer support.
- Assist with investigations, legal obligations, and technical support.
We do not sell or rent your personal information to third parties without your consent.
Data Security
We take the security of your personal data seriously. ESi employs reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, or alteration. While we strive to protect your information, please note that no method of transmission over the Internet is completely secure.
International Data Transfers
Our services are primarily hosted in the United States. If you are accessing our website from outside the United States, please be aware that your data may be transferred to and processed in the United States. By using our website, you consent to this transfer.
Your Rights
You have the right to:
- Access, correct, or delete your personal data.
- Object to the processing of your data for marketing purposes.
- Withdraw your consent at any time, where applicable.
To exercise your rights, please send us a message on our Contact page.
Cookies and Tracking Technologies
Effective Date: June 8th, 2026
We use cookies and similar tracking technologies on our website to operate core site functions, understand how visitors use our site, and improve user experience. This section explains what technologies we use, why, and how you can control them.
Technologies in Use
| Technology | Vendor | Purpose | Opt-Out / Control |
|---|---|---|---|
| Google Tag Manager | Google Inc. (Alphabet Inc.) | Manages loading of analytics scripts. Does not itself collect personal data. | N/A (container only) |
| Website Analytics (via Google Tag Manager) | Google Inc. (Alphabet Inc.) | Anonymous page view and click tracking to understand site usage. No individual user identification. | Browser settings; Google Analytics Opt-Out: tools.google.com/dlpage/gaoptout |
| Form Submission Processing | ESi Internal (Umbraco CMS) | Contact form submissions stored in site database and forwarded to internal ESi mailbox. Retained for up to 2 years then automatically deleted. | Do not submit form; or contact us to request deletion of your submission. |
| Cookie Consent Preference | ESi Internal | Stores your accept or decline choice for the cookie consent banner. Required by law regardless of your choice. | Change preference via cookie banner on site. |
Your Privacy Choices
Cookie banner: When you first visit our site, you will be shown a cookie consent banner. You may accept or decline non-essential tracking. Your preference is stored and can be changed at any time by [clearing your browser cookies / using the cookie preference link in the footer].
Browser settings: Most browsers allow you to refuse or delete cookies. Refer to your browser's help documentation. Disabling certain cookies may limit functionality on our website.
Global Privacy Control (GPC): We honor the GPC browser signal. If your browser transmits a GPC opt-out signal, we treat it as a request to opt out of the sale or sharing of your personal information where applicable under California law.
California Privacy Rights
If you are a California resident, you have the right to request information about our disclosure of your personal data to third parties for their direct marketing purposes. Please contact us for more information.
Do Not Sell or Share My Personal Information (California Residents)
ESi does not sell your personal information. However, certain analytics technologies on our website may constitute "sharing" of personal information under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). California residents may opt out of this sharing by declining non-essential cookies in our cookie consent banner, or by submitting a request through our Contact page. We will process your request within 45 days.
Changes to This Privacy Statement
We may update this Privacy Statement from time to time. Any changes will be posted on this page, and we encourage you to review it periodically. If we make significant changes, we will notify you via email or through a prominent notice on our website.
Contact Us
If you have any questions or concerns about this Privacy Statement or how we handle your personal data, please contact us by sending a message on our Contact page.